Photo Guide
Try to pick a photo that meets these four simple criteria; no need for fancy cameras — smartphones work great! Our team checks all submitted photos and will reach out to you if the photo isn't good enough, to help you pick a better one.
![](http://www.soulcarbon.com/cdn/shop/files/Photo-guide-dog-01.jpg?v=1647702358&width=1500)
Get close
Close-up shots with your pet's face and a bit of neck/chest clearly visible are ideal.
![](http://www.soulcarbon.com/cdn/shop/files/Photo-guide-cat-1.jpg?v=1647702417&width=1500)
Eye level
Try to pick a photo that's roughly around your pet's eye level.
![](http://www.soulcarbon.com/cdn/shop/files/Photo-guide-dog-2.jpg?v=1647702466&width=1500)
No flash
Make sure there's plenty of light — natural daylight with your pet facing the light is perfect.
![](http://www.soulcarbon.com/cdn/shop/files/Photo-guide-cat-2.jpg?v=1647702530&width=1500)